Jobs

Riverside Finance is a wholly owned subsidiary of Associated Banc Corp of Green Bay Wisconsin. We have the following jobs that may become available at various times.


Financial Branch Manager I - III

Job Codes: 24260 / 24261 / 24262

REVISED DATE:

May 25, 2004

DEPARTMENT:

Riverside Finance office

REPORTS TO:

District Supervisor

STATUS:

37 - 39 Exempt

JOB SUMMARY

Oversees all functions of the loan office. Ensures profitability of operation. Lending and collecting loans and supervising staff.

KEY RESULT AREAS

  • Good Communication Skills
  • Background in Standard Accounting Practices
  • Computer Skills
  • Lending/Banking Knowledge

JOB ACCOUNTABILITIES

The following are essential job accountabilities:

  1. Collect or closely supervise collection on all delinquent accounts as well as charged off accounts. May include representing office at court proceedings.
  2. Review loan applications for making credit decisions.
  3. Supervision of branch staff and training/development of branch staff.
  4. Responsible for asset quality.
  5. Display positive attitude to staff as well as internal and external clients.
  6. Ensure compliance with documentation in accordance with state and federal regulations. Work with compliance officer on security matters.
  7. Responsible to meet office budget.
  8. Business development.
  9. Complete understanding of computer system.
  10. Maintain awareness of community issues and industry.
  11. Perform other duties as requested or assigned by supervisor.
    [1] The performance of this function is the reason that the job exists.
    [2] There are limited employees among who the performance of this function can be distributed.
    [3] This function occupies a great deal of the employee's time.
    [4] This function is highly specialized. Employees are hired for the skill/ability to perform this.
    [5] Failure to perform this function may have serious consequences.

JOB SPECIFICATIONS

Minimum Education:

Bachelor degree or its equivalent in education and experience.

Preferred Education:

Acquire insurance licenses in life, health, property and casualty.

Minimum Experience:

I. 1-5 years of financial, loans, and management.
II. 5-7 years of financial, loans, and management.
III. 7+ years of financial, loans, and management.
Promotions are discretionary by management.

Preferred Experience:

Skills: Administrative:

Good management and human resource skills. Extensive background in finance company operating policies and procedures and regulations.

Skills: Machine:

Calculator, PC, FAX, telephone, and CRT.

Working Conditions:

Occasional bending, reaching, and climbing.

Environmental Conditions:

N/A

Physical Demands:

Sitting, handling, and repetitive motions.

Physical Strength:

Sedentary Work: lifting a maximum of 50 lbs.

Vision Requirements:

Accommodation: ability to adjust vision to bring objects into focus.

Analyze:

Ability to review and evaluate loan related issues to assure compliance with loan compliance regulations.

Math:

Ability to perform mathematical calculations, including addition, subtraction, division, multiplication, and simple percentages.

Communicate:

Ability to communicate effectively with others in a work environment.

Representation:

Ability to represent the organization in a professional and positive manner.

Contacts:

Authorization:

Supervision:

Direct = Varies     Indirect = Varies


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

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Customer Service Technician I / II / III

Job Codes: 72696 / 72697 / 72698

REVISED DATE:

May 25, 2004

DEPARTMENT:

Riverside Finance office

REPORTS TO:

Branch Manager

STATUS:

33-35 Non-exempt

JOB SUMMARY

Processes customer loans and verifies documents for accuracy. Inputs and updates loan data in computer system. Performs a variety of secretarial and/or clerical duties associated with the position. Level III will ensure the profitability for the branch by making strong loan decisions and may assist in managing the staff appropriately.

KEY RESULT AREAS

  • Customer Service
  • Administrative Support
  • Loan documentation

JOB ACCOUNTABILITIES

The following are essential job accountabilities:

  1. Provide consistent, prompt, and friendly service to current, former, or potential branch customers regarding questions and/or concerns. Refer more complex customer requests to senior customer service technician or branch manager as appropriate
  2. Process loan documentation and verify accuracy. Check documents for proper vesting, legal descriptions, closing dates and signatures. Order credit reports as needed. Ensure that loan files contain documents with proper signature, dates, and other relevant data
  3. Files any lien perfections (MV1’s, UCC, mtgs., etc.) to appropriate state or county office the day after loan closing. Also file completed releases
  4. Enter loans on computer terminal in a timely and accurate manner
  5. Ensure that appropriate mailings go out. This would include “Check-in-the-mails” and other solicitation pieces as requested or directed by manager
  6. Process paid loan and retail accounts
  7. Maintain up-to-date status on all loan files as well as other records. Post payments and payoffs
  8. Complete all month-end balancing as required, i.e. insurance file, CCC, etc
  9. Open and close branch office in accordance with established procedures; balance cash drawer and complete daily bank deposits
  10. Balance general ledger accounts and reconcile bank accounts as assigned by manager
  11. Performs regular administrative duties as needed, including providing telephone support, screening visitors, and arranging and scheduling meetings and appointments
  12. May make collection calls on delinquent accounts, if assigned by manager
  13. Follow up on property insurance cancellations, A & H claims, IUI claims, and death claims
  14. Perform all other duties assigned by the manager or supervisor
    [1] The performance of this function is the reason that the job exists. [2] There are limited employees among who the performance of this function can be distributed. [3] This function occupies a great deal of the employee's time. [4] This function is highly specialized. Employees are hired for the skill/ability to perform this. [5] Failure to perform this function may have serious consequences.

JOB SPECIFICATIONS

Minimum Education:

High school diploma or equivalent.

Preferred Education:

Minimum Experience:

Level I: Customer service experience.
Level II: 24 months or more of finance experience. Loan documentation experience.
Level III: 3 years plus experience in loan documentation. (May close loans at request of manager, and may manage the branch in the absence of Manager or Assistant Manager.)

Preferred Experience:

Level I: Prefer at least 6 months to 1 year experience in an office environment.

Attributes:

  • Logical
  • Dependable
  • Composed
  • Genuine
  • Thorough
  • Focused
  • Systematic
  • Attentive Listener
  • Approachable
  • Consistent
  • Attention to Details
  • Follows Procedures

Skills: Administrative:

  • Answer telephones
  • Balance figures
  • Maintain logs
  • Proof documents
  • Verify documents
  • Product knowledge

Skills: Machine:

Adding machine, calculator, FAX, photocopier, typewriter, teller terminal, coin machine, copier.

Working Conditions:

Occasional bending, reaching, climbing.

Environmental Conditions:

N/A

Physical Demands:

Walking, handling, fingering, talking, standing, hearing, and eye/hand/foot coordination.

Physical Strength:

Sedentary Work: lifting a max of 30 lbs.

Vision Requirements:

Accommodation: ability to adjust vision to bring objects into focus.

Analyze:

N/A

Math:

Ability to perform basic mathematical calculations.

Communicate:

Ability to communicate effectively with customers and others within the work environment. Good interpersonal skills.

Representation:

Ability to represent the organization in a professional and positive manner.

Compliance:

Uphold the bank's philosophy and all policies by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization.

Contacts:

Exchange information with employees and customers.

Authorization:

N/A

Supervision:

Direct =      Indirect =


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

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Assistant Financial Branch Manager I/II/III

Job Codes: 72700 / 72701 / 72702

REVISED DATE:

November 2, 2005

DEPARTMENT:

Riverside Finance office

REPORTS TO:

Branch Manager

STATUS:

35-37 Non-exempt

JOB SUMMARY

In the absence of the manager, this position may be responsible for the operations of the office. They are also responsible for underwriting and making loan recommendations. This position must complete the collection of delinquent accounts, as assigned by manager.

KEY RESULT AREAS

  • Ability to effectively communicate, both verbal and written
  • Knowledge of lending regulations
  • Knowledge of computer applications
  • Organizational skills

JOB ACCOUNTABILITIES

The following are essential job accountabilities:

  1. Understand and be able to perform all branch operation positions.
  2. Develop necessary expertise to perform all functions in the branch office so it can be completed in case of absence of the manager and also train other people in the completion of these functions.
  3. Responsible to complete loan applications and appropriate documentation in accordance with state and federal law.
  4. Develop ability to make loan recommendations under direction/authority of branch manager.
  5. Responsible for collection of delinquent accounts as assigned by manager.
  6. Assist manager in business development as requested.
  7. Perform any other duties as assigned by manager/supervisor.
    [1] The performance of this function is the reason that the job exists. [2] There are limited employees among who the performance of this function can be distributed. [3] This function occupies a great deal of the employee's time. [4] This function is highly specialized. Employees are hired for the skill/ability to perform this. [5] Failure to perform this function may have serious consequences.

JOB SPECIFICATIONS

Minimum Education:

High school diploma or equivalent.

Preferred Education:

Insurance or other product licensing.

Minimum Experience:

Level I - 0 to 2 years of finance company experience. No lending Authority.
Level II - 2-3 years of finance company experience, loan documentation/collections experience, and developed leadership skills, and lending authority from $500-$7,500.
Level III - 2-3 years of finance company experience, loan documentation/collections experience, and developed leadership skills, and lending authority greater than $7,500.

Preferred Experience:

N/A

Skills: Administrative:

Good management and human resource skills. Background in finance company operating policies and procedures and regulations.

Skills: Machine:

Calculator, PC, FAX, telephone, CRT.

Working Conditions:

Occasional bending, reaching, climbing.

Other Conditions:

Ability to relocate.

Environmental Conditions:

N/A

Physical Demands:

Sitting, handling, repetitive motions.

Physical Strength:

SSedentary Work: lifting a maximum of 50 lbs.

Vision Requirements:

Accommodation: ability to adjust vision to bring objects into focus.

Analyze:

Ability to review and evaluate loan related issues to assure compliance with loan compliance regulations.

Math:

Ability to perform mathematical calculations, including addition, subtraction, division, multiplication, and simple percentages.

Communicate:

Good management, communication, and human resource skills.

Representation:

Ability to represent the organization in a professional and positive manner.

Contacts:

Authorization:

N/A

Supervision:

Direct =      Indirect =


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

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